I come to SIV Boutique. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.
1. General: This website is operated by SIV Boutique. Throughout the website, the terms “we”, “us”, and “our” refer to SIV Boutique.
By visiting our website, browsing our products, or purchasing from us, you agree to these Terms & Conditions. If you do not agree with any of these terms, please do not use our website or services.
2. Products & Product Information: We make every effort to display our products, colours, designs, sizes, and descriptions as accurately as possible.
However:
Product colours may vary slightly depending on your device or screen settings.
Minor variations in appearance, texture, or finish may occur.
Product availability is subject to change without prior notice.
We reserve the right to discontinue or modify any product at any time.
3. Pricing: All product prices displayed on the website are subject to change without prior notice. Any applicable taxes, shipping charges, or additional charges will be displayed during the checkout process, wherever applicable. SIV Boutique reserves the right to correct any pricing or product information errors that may occur due to technical or human error.
4. Orders: When you place an order through our website, you agree to provide accurate and complete information, including your name, contact number, billing address, shipping address, and other required details. After placing an order, you may receive an order confirmation through the contact information provided by you. An order confirmation does not necessarily guarantee fulfilment. We reserve the right to cancel or reject an order in circumstances including, but not limited to:
Product unavailability
Incorrect pricing or product information
Incorrect or incomplete customer information
Suspected fraudulent or unauthorised transactions
Technical errors
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund & Cancellation Policy.
5. Payment: We accept the payment methods made available on our website at the time of checkout. You agree that all payment information provided by you is accurate and that you are authorised to use the selected payment method. We are not responsible for payment failures caused by banks, payment gateways, card issuers, or other third-party payment providers.
6. Shipping & Delivery: We aim to process and dispatch orders within the estimated timeframe mentioned on the website.
Delivery timelines may vary depending on:
Delivery location
Courier availability
Weather conditions
Public holidays
Unforeseen logistical circumstances
Other events beyond our reasonable control
Once an order has been handed over to the courier, delivery is subject to the courier company's terms and operational timelines.
Customers are requested to provide a correct and complete delivery address and contact number. SIV Boutique shall not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Cancellation: Order cancellation may be permitted only before the order has been processed or dispatched. Once an order has been dispatched, cancellation may not be possible. If cancellation is accepted, any eligible refund will be processed according to our applicable refund policy.
8. Returns & Exchanges: Returns and exchanges are subject to the Return & Refund Policy published on our website. Products may only be eligible for return or exchange if they meet the conditions specified in that policy. Items that are damaged due to customer handling, used, washed, altered, or returned without the required original packaging/tags may not be accepted.
Customers should inspect the product upon delivery and report any issue within the specified return/exchange period.
9. Refunds: Where a refund is approved, the refund will be processed through the applicable payment method or as otherwise communicated by SIV Boutique. The time required for the refund to reflect in your account may depend on the payment gateway, bank, or financial institution. Shipping charges, handling charges, or other non-refundable charges, where applicable, may not be included in the refund.
10. Intellectual Property:
All content is available on this website, including but not limited to:
Logos
Brand names
Product photographs
Images
Graphics
Text
Designs
Videos
Website layout
Software and other materials
is owned by or licensed to SIV Boutique and is protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from SIV Boutique.
11. Website Usage:
You agree not to misuse this website or attempt to:
Gain unauthorised access to the website or its systems
Introduce malicious software or harmful code
Interfere with website functionality
Use the website for fraudulent purposes
Collect or misuse information belonging to other users
Violate any applicable law or regulation
We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.
12. Third-Party Services: Our website may use third-party services such as payment gateways, courier partners, analytics services, or other service providers. Your use of such third-party services may be subject to their respective terms and privacy policies. SIV Boutique is not responsible for the policies, actions, or service interruptions of third-party providers.
13. Limitation of Liability: To the maximum extent permitted under applicable law, SIV Boutique shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products. We shall not be responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control.
14. Force Majeure: SIV Boutique shall not be held responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, pandemics, or other unforeseen events.
15. Privacy: Your use of this website is also subject to our Privacy Policy. We may collect and process information provided by you for purposes such as order processing, payment processing, delivery, customer support, and other legitimate business purposes.
16. Changes to These Terms: SIV Boutique reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective once they are published on this page. You are advised to review this page periodically for updates.
17. Governing Law: These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with these Terms & Conditions or the use of this website shall be subject to the jurisdiction of the competent courts having jurisdiction over the business location of SIV Boutique.
18. Contact Us: If you have any questions regarding these Terms & Conditions, orders, returns, or other website-related matters, please contact SIV Boutique through the contact details provided on our website.
SIV Boutique
Website: https://sivboutique.com/