Your Privacy. Our Responsibility.
At SIV Boutique, we respect your privacy and are committed to protecting the information you provide while using our website.
This Privacy Policy explains how we collect, use, and protect your information.
01. Information We Collect
When you browse or purchase from our website, we may collect information such as
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order details
- Payment-related information
- Account information
- Communication preferences
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Website usage information
- Pages visited
- Cookies and similar technologies
02. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Confirm purchases
- Provide customer support
- Manage your account
- Send order and delivery updates
- Process returns or exchanges
- Improve our website and services
- Prevent fraudulent or unauthorised activity
- Send promotional communication where permitted and where you have opted in
03. Payment Information
Payments may be processed through third-party payment service providers.
We do not intend to store complete card, UPI, banking, or other sensitive payment credentials on our own servers unless specifically required for the payment service.
Payment information may be handled directly by the applicable payment gateway according to its own privacy policy and security practices.
04. Cookies
Our website may use cookies and similar technologies to:
- Remember preferences
- Maintain shopping-cart functionality
- Understand website usage
- Improve website performance
- Provide relevant experiences
You may control cookies through your browser settings.
05. Sharing of Information
We may share necessary information with trusted service providers such as:
- Delivery and logistics partners
- Payment gateways
- Technology/service providers
- Website hosting providers
- Customer support providers
Information will be shared where reasonably necessary to provide our services, process orders, maintain the website or comply with applicable legal requirements.
06. Data Security
We take reasonable measures to protect your information against unauthorised access, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
07. Marketing Communication
If you have opted to receive promotional communications, we may contact you through email, SMS, WhatsApp or other permitted communication channels.
You may request to stop promotional communications at any time.
08. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
09. Children's Privacy
Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children for commercial purposes.
10. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information.
For privacy-related requests, contact us using the details below.
Privacy Enquiries
Email: info@sivboutique.com
Phone: +91 8826684571
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
12. Contact Us
For questions regarding this Privacy Policy, please contact us.
SIV Boutique
Email: info@sivboutique.com
Phone: +91 8826684571
Address: A5, Rajendra Park Road, New Palam Vihar Phase 1, Gurugram - 122017