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Your Privacy. Our Responsibility.

At SIV Boutique, we respect your privacy and are committed to protecting the information you provide while using our website.

This Privacy Policy explains how we collect, use, and protect your information.


01. Information We Collect

When you browse or purchase from our website, we may collect information such as

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment-related information
  • Account information
  • Communication preferences

We may also automatically collect certain technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Pages visited
  • Cookies and similar technologies


02. How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Confirm purchases
  • Provide customer support
  • Manage your account
  • Send order and delivery updates
  • Process returns or exchanges
  • Improve our website and services
  • Prevent fraudulent or unauthorised activity
  • Send promotional communication where permitted and where you have opted in


03. Payment Information

Payments may be processed through third-party payment service providers.

We do not intend to store complete card, UPI, banking, or other sensitive payment credentials on our own servers unless specifically required for the payment service.

Payment information may be handled directly by the applicable payment gateway according to its own privacy policy and security practices.


04. Cookies

Our website may use cookies and similar technologies to:

  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand website usage
  • Improve website performance
  • Provide relevant experiences

You may control cookies through your browser settings.


05. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Delivery and logistics partners
  • Payment gateways
  • Technology/service providers
  • Website hosting providers
  • Customer support providers

Information will be shared where reasonably necessary to provide our services, process orders, maintain the website or comply with applicable legal requirements.


06. Data Security

We take reasonable measures to protect your information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.


07. Marketing Communication

If you have opted to receive promotional communications, we may contact you through email, SMS, WhatsApp or other permitted communication channels.

You may request to stop promotional communications at any time.


08. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites.


09. Children's Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children for commercial purposes.


10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, contact us using the details below.

Privacy Enquiries

Email: info@sivboutique.com

Phone: +91 8826684571


11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

12. Contact Us

For questions regarding this Privacy Policy, please contact us.


SIV Boutique

Email: info@sivboutique.com

Phone: +91 8826684571

Address: A5, Rajendra Park Road, New Palam Vihar Phase 1, Gurugram - 122017